Cancellation Policy

Some items in our store may be offered as subscriptions, pre-orders, or on a try-before-you-buy basis. This Cancellation Policy explains how you can change or cancel these types of purchases.

Subscriptions

When you purchase a subscription, you will receive recurring deliveries based on the subscription duration and frequency you select.

Your payment details will be stored securely, and you will be charged for each delivery unless you choose to pay in advance.

Some subscriptions may automatically renew at the end of their term. If you do not wish to renew your subscription, you may cancel it.

If you wish to cancel or modify your subscription, you can do so at any time. Your order confirmation emails contain links to your order, where you can manage your subscription.

Please refer to our Returns and Refunds Policy for more information about returns and refunds.

Pre-Orders

When you purchase a pre-order, you are purchasing a product that is currently out of stock or will soon become available but is not yet in our inventory.

We may either not charge you at checkout or charge a partial deposit. We may securely store your payment method and charge the full amount or the remaining balance at a later date.

You may cancel a partially paid pre-order as long as it has not yet been prepared. If the order has already been prepared, you may not cancel it, but you may request a full or partial refund.

Please refer to our Returns and Refunds Policy for more information about returns and refunds.

Try Before You Buy

When you purchase a “Try Before You Buy” item, we may authorize your payment method before preparing your order.

You will have a specified period of time to decide whether you wish to keep the item. Once this period has ended, if you have not returned the item, the full amount will be charged to your payment method.